FAQ

DO I PAY A DELIVERY FEE?

Delivery on all orders over $50 is free of charge on Rarotonga.  Delivery for orders to the outer islands is on charged at Air Rarotonga Standard Rates.

WHAT IS YOUR RETURN POLICY?

If an item is damaged or faulty on arrival to you, Paradise Supplies will replace the item at our cost provided that you notify us within 24 hours.  Failure to do so will warrant in the Customer taking full responsibility for the product.

If you would like to return an item in perfect condition, for example if it was ordered in error or you have changed your mind, you will be charged a 15% restocking fee

DO YOU HAVE A WAREHOUSE WHERE I CAN VIEW YOUR PRODUCTS?

Yes our warehouse and showroom is in Panama, behind Cook Islands Steel.  We are open Monday - Friday 8am - 4pm

IS VAT INCLUDED IN YOUR PRICES?

No all prices are stated net of VAT.

CAN YOU SOURCE ITEMS FOR ME?

We are always happy to look at expanding our range.  If you wish us to bring in specific supplies for your business please talk to us, there may be a minimum quantity on items specific for your business.